Shipping policy
Shipping Policy
Last updated: October 7, 2026
Cuddle & Glow currently ships to eligible addresses within the United States.
Shipping Costs
Orders of $69 USD or more qualify for free standard shipping.
For orders under $69 USD, standard shipping is $6.99 USD.
Any applicable shipping charges will be displayed at checkout before you complete your purchase.
Order Processing and Delivery
Orders require processing before shipment.
Our estimated standard shipping transit time is 7–10 business days. Please note that this estimate refers to transit time and does not include any additional order processing time that may apply before shipment.
Estimated shipping and delivery information, where available, may also be provided during checkout or in connection with your order.
Delivery times are estimates and are not guaranteed. Actual delivery times may vary due to factors outside our reasonable control, including carrier delays, weather conditions, high-volume periods, customs or logistics disruptions, or other unforeseen circumstances.
Order Tracking
Once tracking information becomes available for your order, we will send it to the email address provided at checkout.
Please note that tracking information may require some time to update after shipment.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you notice an error in your shipping information, please contact us at support@cuddleandglow.com as soon as possible.
We will make reasonable efforts to assist you, but we cannot guarantee that an address can be changed once an order has entered processing or fulfillment.
Multiple Shipments
In some cases, items from the same order may be shipped separately.
If this occurs, you may receive separate shipping confirmations or tracking information. You will not be charged additional shipping fees solely because an order is fulfilled in multiple shipments.
Delays or Delivery Issues
If your order is significantly delayed or you experience a delivery issue, please contact us at support@cuddleandglow.com with your order number so that we can review the situation and assist you.
Damaged or Incorrect Items
If an item arrives damaged, defective, or incorrect, please contact us at support@cuddleandglow.com as soon as reasonably possible.
Please refer to our Refund Policy for additional information regarding damaged, defective, or incorrect items.
Contact
For questions regarding shipping or the status of your order, please contact:
Cuddle & Glow
Website: www.cuddleandglow.com
Email: support@cuddleandglow.com